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Tech Notes

Error: "The scripting feature cannot be used because the required files are missing"

When attempting to run a script, if you get this error:

"The scripting feature cannot be used because the required files are missing"

This means your scriptitems.dbf and scriptitems.fpt have become corrupt or are missing. Email the AccuZIP Support Department to receive replacement files, which you'll place in the C:\Program Files\AccuZIP6 5.0\Support folder.

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I have been working in pretty much all areas of senior-level IT and Data Processing for many years and have had countless hours of experience engaging with customer support. I’ve never had better support than what I receive from Accuzip! Seriously, any time I call, email, or go to the online chat, someone responds in less than a minute, is always very patient and pleasant, and resolves my issue quickly. Aside from just fixing the problem, your support team always takes the time to explain what the problem was and how to prevent it. It is very refreshing and encouraging to see that real support still exists. Thanks to the Accuzip Team!  I look forward to many more years of engagement with your Team.
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