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Tech Notes

Container Tags Print Garbage Instead of the Barcode

Issue: Printing Container Tags to PDF prints the Barcode perfect, but all of the other Text lines “sometimes” print gibberish.

Reason: An Arial Font Conflict has occurred.

  1. With your database open, pull down the Edit menu to Label
  2. Browse to the C:\Program Files\AccuZIP6 5.0\iPresort\Reports\TRAYTAGC.LBX, and open this file
  3. Click once on the Top Text Box line, select Format > Font. You will notice that the “Arial” font is a “Printer” font and NOT a TrueType Font. This occurred because the User installed new Open Type Library fonts that “replaced” the Standard Microsoft “TrueType” fonts. Thus, the Font Conflict.

Resolution: Edit the Container Tag Template and change ALL “Arial” fonts (this is all boxes in header and detail with the exception of the Barcode itself) to a “TrueType” font, like Franklin or Calibri, or any like “TrueType” font.

Resolution (Preferred): Install the Microsoft True Type – Arial Font Family.

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Vince [in support] took the time and spent about 2 hours on the phone with me as we walked through an issue and figured out the problem. To me he went above and beyond normal support and really thought outside the box to figure out the solution. Thank you again Vince for all your help.
M.K., Aurora, IL