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Tech Notes

Container Tags Print Garbage Instead of the Barcode

Issue: Printing Container Tags to PDF prints the Barcode perfect, but all of the other Text lines “sometimes” print gibberish.

Reason: An Arial Font Conflict has occurred.

  1. With your database open, pull down the Edit menu to Label
  2. Browse to the C:\Program Files\AccuZIP6 5.0\iPresort\Reports\TRAYTAGC.LBX, and open this file
  3. Click once on the Top Text Box line, select Format > Font. You will notice that the “Arial” font is a “Printer” font and NOT a TrueType Font. This occurred because the User installed new Open Type Library fonts that “replaced” the Standard Microsoft “TrueType” fonts. Thus, the Font Conflict.

Resolution: Edit the Container Tag Template and change ALL “Arial” fonts (this is all boxes in header and detail with the exception of the Barcode itself) to a “TrueType” font, like Franklin or Calibri, or any like “TrueType” font.

Resolution (Preferred): Install the Microsoft True Type – Arial Font Family.

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We have been using the AccuZIP software for over seven years now. I believe that being an AccuZIP customer is one of the reasons for our success. Every time a question has arose, AccuZIP answered it completely and competently. When the post office did not have an answer for us AccuZIP did. If there was ever any conflicting info between the Post Office and AccuZIP, our AccuZIP customer service rep was always correct. We have experienced only excellent customer service. Let me make that clear not good customer service, excellent customer service.
C.M., Show Low, AZ