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Tech Notes

Printer Not Ready Error

If you received the following error message: Printer Not Ready when printing container tags or postal reports, make sure that the Windows Default printer is not the AccuZIP PDF Converter printer driver and that the Default Printer driver is attached to an active port. For example, if the default printer is a network printer, make sure the computer where AccuZIP is installed on can connect and print to that printer. If it cannot, you can install another Windows Printer driver such as the HP Laser Jet, assign it to the LPT1 Port and make it the default. After doing that, you should no longer get the error message.

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I have been working in pretty much all areas of senior-level IT and Data Processing for many years and have had countless hours of experience engaging with customer support. I’ve never had better support than what I receive from Accuzip! Seriously, any time I call, email, or go to the online chat, someone responds in less than a minute, is always very patient and pleasant, and resolves my issue quickly. Aside from just fixing the problem, your support team always takes the time to explain what the problem was and how to prevent it. It is very refreshing and encouraging to see that real support still exists. Thanks to the Accuzip Team!  I look forward to many more years of engagement with your Team.
M.M., Scottsdale, AZ