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Tech Notes

File In Use - The ADVANCE SHEET was printed successfully...still open in the Windows Spooler Service

File In Use error

Sometimes the error will appear because of some other underlying issue. To troubleshoot, uncheck the Create PDF box and check the Preview box to see if any other errors appear, like a variable (field name) not found error or syntax error, as correcting these issues will prevent the error message above. If you're not getting an error message during preview, then (and only then) follow the steps below. 

  1. Right-click on the Windows Start button and click on Run
  2. Type services.msc into the Run window and click OK
  3. Scroll down to Print Spooler right-click on it, and tell it to STOP the service
  4. Right-click on the Windows Start button and click on Run again
  5. Type Spool into the run window and click on OK
  6. Double-click on the Printers folder and click Continue if it says you don’t have permission
  7. Delete any loose files inside the folder and close the spool folder window
  8. Right-click on the Print Spooler and tell it to START the service
  9. Close the Services window

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I Just wanted to let you know we are in the Postal Fort Worth Texas Division and I received a call from someone in their office today wanting to ask me some questions. He asked if I understood about the changes with the move update starting for this month, then he asked me what software we were using. I explained to him that we have been using AccuZIP Software for the last 20 years and I thought you were the #1 in the United States. I told him that you were the only software displayed in the Postal Section of the Smithsonian Institute. He asked me if I had to manually change the updated addresses and I told him no that the Software did it for us and I could print a report showing the old address and the new address. He told me out of 32,000 names that were updated only 3 were wrong and he just wanted to call me to see what Software we were using. Thanks for such good software and support from your company over the past 20 years.
C.K., Wichita Falls, TX