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Tech Notes

First Class Postage statement failed to account for all pieces

[Error 7027]
A First Class Postage statement failed to account for all pieces. Expected: xxx, mapped: 0. For Postage Statement Seq. Id: xxx, no postage rate was found for this combination of inputs: Seg Id: 0001, Cpt Class: 1, Ctr Status: R, Postg Grouping Id: , Mailing Date: 03/31/2015 00:00:00, Customer Ref Id: , Fed Agency Cost Code: , Permit Number: xxxx, Permit Zip: xxxxxxxxx, Postage Payment Method: P, Permit Type: PI, Finance Number:xxxxxx, Process Category: FL, Rate Type: R, Mpu Class: 1, Rate Schedule: , Rate Cat: N, CQT Zone: N, Number of Pieces: xxxx.

The error occurred because the MPU Surcharge (MPU-1115) is populated with R which is not valid with the following combination of inputs:

Rate Type = R (.mpu 88-89, .cpt 81-82)
Postage Payment Method = P (.mpa 140)
Processing Category = FL (.mpu 91-92, .cpt 83-84)
Rate Category = N (.cqt 35-36)
MPU Surcharge = R (.mpu 96)

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I wanted to take a minute to write accolades for your employee Eric Lambeth. I have been calling on Eric for training and help in the Accuzip software since May and I want you to know that from a client standpoint, he is second to none! Eric has gone way above and beyond in helping me learn and navigate your software as well as helping us through some crazy situations we have encountered. It is clearly evident that he knows this software inside and out. It is also evident that Eric loves the customer and is willing to do whatever it takes to help – he has even answered emails and called me on the weekend to help through some stuff I was unsure of! I cannot express enough how wonderful Eric has been for our organization. I will tell you that I came to this organization with a background in BCC software with plans to transition to BCC software. Eric’s knowledge, guidance, training, and willingness to help at all hours of the day/week has sold me on Accuzip! Your software solution is more user friendly and the support staff far exceeds BCC! I am also looking forward to investigating your other software solutions.
S.M., Elmhurst, IL