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Tech Notes

Mailer Scorecard: Nesting/Sortation errors

From Tier 2 Support at PostalOne:

Nesting/Sortation errors 7855 and 7851 only apply to mailers enrolled into the Seamless Acceptance Program. These error totals are being displayed in the mailer’s scorecard because any postage statement finalized at a BMEU will automatically be enrolled in the Seamless Acceptance program. In the current implementation, this will be the case for all BMEUs. In a future release, only Postage Statements finalized at specific Seamless BMEUs will cause a job to be qualified for Seamless Acceptance. The Nesting/Sortation errors on the report can be ignored and no action is required. There are not any plans to generate invoices for these errors in the immediate future. These errors can be hidden from the scorecard by submitting an eDoc with “Bypass Seamless” populated.

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Would you please pass along to the rest of the AccuZIP team how refreshing it is to have great support? I was an Accuzip customer for several years and left almost 2 years ago thinking the grass was greener on the Bulk Mailer side of the fence. BOY WAS I WRONG! It was one of the worse decisions I made in a long time and actually switched back before my subscription was up with them, paying for an entire year of their software without using it. Eric welcomed me back, and your team got us up and running in no time. The tech support with BCC which gobbled up Bulk Mailer was horrid at best. Very sterile and no personalities or willingness to help at all when you actually were able to talk with someone.
C.H., Sandusky, OH