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Tech Notes

Duplicate Detection Always Finding 0 Records

If you encounter a situation where your duplicate detection always finds no duplicates, and the fields are assigned properly, it's likely one of two things:

1) The formatdups files have become corrupted. These files are saved in the C:\Program Files\AccuZIP6 5.0\Support folder, and will need to be recreated. To do so, download and extract the contents of the zip file linked below to that location, overwriting the previous files.

https://www.accuzip.com/files/forum/formatdups.zip

2) If saving those files has no impact, make sure you have a default printer driver selected that's capable of printing a standard letter-sized report. The Duplicate Detection buffers the report at the same time, so if you don't have a default driver, it will always show 0 dupes selected.

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I Just wanted to let you know we are in the Postal Fort Worth Texas Division and I received a call from someone in their office today wanting to ask me some questions. He asked if I understood about the changes with the move update starting for this month, then he asked me what software we were using. I explained to him that we have been using AccuZIP Software for the last 20 years and I thought you were the #1 in the United States. I told him that you were the only software displayed in the Postal Section of the Smithsonian Institute. He asked me if I had to manually change the updated addresses and I told him no that the Software did it for us and I could print a report showing the old address and the new address. He told me out of 32,000 names that were updated only 3 were wrong and he just wanted to call me to see what Software we were using. Thanks for such good software and support from your company over the past 20 years.
C.K., Wichita Falls, TX