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Tech Notes

Error Connecting to Server - How to close the Monitor NCOALink window

If you receive an Error Connecting to Server message in the Monitor NCOALink window of AccuZIP6, follow these directions to close the monitor and resume using AccuZIP6:

  1. Browse to C:\Program Files (x86)\AccuZIP6 5.0\iNcoalink
  2. In this folder, you will see folders and loose files (with extensions  .ckd, .cks and .dat ). Delete the loose files.
  3. If the monitor is still running after deleting these files, exit the AccuZIP6 program, then relaunch AccuZIP6.

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We have partnered with AccuZIP for several years, and they clearly are the best. The software is second to none and what is even better is the support they offer. Their team provides the best customer service and they are able to help us with every challenge and question we have asked. We all know that the mailing and USPS guidelines can be complex, but with AccuZIP we have a competitive edge against our competition. If you want to succeed in direct and EDDM mailing, go with the best strategic partner in the business, AccuZIP!
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