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Tech Notes

Z4Change: Command contains unrecognized phrase/keyword

If you're attempting to validate a file with Z4Change and NCOALink, and receive this error...
Error: 36
LineNo: 3394
Message: Command contains unrecognized phrase/keyword
Procedure: accuadr
Details:
StackLevel: 5

This means that you are running a file that does not contain the required "St" field for the State. In this specific scenario, it must have the required AccuZIP default field name, and cannot be any other.

Rename the field containing state information to "St" and the file should validate correctly.

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As a new customer of Accuzip, I just wanted to thank you for all of Accuzip’s help and patience with us in preparing this job so well. Our particular thanks to your technicians for multiple support calls and emails with our elementary questions while we learned on-the-job. Frankly, none of us had any experience with postal regulations or mail list technology, so we are especially grateful to have had them as a resource. Please tell them how much we appreciate their help!
K.M., Atlanta, GA