Support 805.461.7300
Our Technology. Your Success.
Tech Notes

Z4Change: Command contains unrecognized phrase/keyword

If you're attempting to validate a file with Z4Change and NCOALink, and receive this error...
Error: 36
LineNo: 3394
Message: Command contains unrecognized phrase/keyword
Procedure: accuadr
StackLevel: 5

This means that you are running a file that does not contain the required "St" field for the State. In this specific scenario, it must have the required AccuZIP default field name, and cannot be any other.

Rename the field containing state information to "St" and the file should validate correctly.

« Back to Tech Notes

I’m influenced and impressed by the AccuZIP support personnel you have. We had setup issues on Friday and I was jamming things through my mail department and wanted to be able to use AccuTrace THAT DAY. It was important for my client. As a result I phoned support and spoke to a wonderfully pleasant woman who was extremely knowledgeable, polite and helpful. Donna whom I believe lived in Georgia was the representative. She is a treasure.
T.R., San Luis Obispo, CA