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Tech Notes

Results by State map doesn't appear?

You'll need to enter a valid ZIP+4 in the ZIP+4 box at the top of the job screen, and there should be an orange checkmark icon next to that zip+4, rather than a yellow triangle.

A yellow triangle indicates we couldn't find a lat/long for the given zip+4. Click on the triangle, then enter the latitude and longitude coordinates for that zip+4.

Doing this will turn the warning triangle into an orange checkmark and enable you to see the map.

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Vince [in support] took the time and spent about 2 hours on the phone with me as we walked through an issue and figured out the problem. To me he went above and beyond normal support and really thought outside the box to figure out the solution. Thank you again Vince for all your help.
M.K., Aurora, IL