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Tech Notes

See if a CRID is associated with a Nonprofit Authorization (NPA) Number

When you presort for nonprofit rates, the CRID used for whom the mailing is prepared must be associated with a Nonprofit Authorization (NPA) Number. Here is how to find out if a CRID has an NPA associated with it (or if you have an NPA number, how to find the CRID associated with it).

Log into the Business Customer Gateway.

Click on Manage Account, and choose Manage Profile.

In the Mail Service Providers section, click on Customer Validation Tool.

In the Customer Validation Tool pull-down menu, choose Nonprofit.

In the Data Type section, choose the CRID radio button, then type in the CRID number.

*Enter one or more CRIDs (separated by a comma) to retrieve each associated Nonprofit Authorization Number, if one exists.

Click Search.

If a CRID has an NPA, it will be listed in the NPA Number column of the NPA Search Results table. Otherwise, "CRID could not be found" will be listed in the NPA Number column.

If you already have the NPA number and need to find the CRID associated with it, select the Nonprofit Authorization Number radio button, enter the NPA number, and you'll receive the CRID associated with that number.

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I am especially motivated to take time to draw attention to Vince. In two instances, we potentially faced loss of product – significant loss, but thanks to everyone’s efforts, most notably Vince’s, we ended up with minor re-work and zero loss of stock. He’s patient and thorough, knowledgeable and resourceful. And he’s patient – A Big Plus when dealing with me. Long story short, the guy was able to not only produce a solution, but to prove to me the veracity of it. I hung up the phone saving thousands of dollars in catalog stock, not lost but salvaged, and my department had to spend just a wee bit of time on job re-work (which I was happy to do, all things considered). But I also hung up with a peculiar urge to write about Vince, incongruent as that may be since I rarely am moved to write letters of this sort. So… In a time of crisis, Vince was a terrific asset and ally. If I were his boss, I’d attempt a merit raise authorization, he was that exceptional.
H.D., Shawnee Mission, KS