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Registration Deadline - Mail Growth Incentives

March 14, 2024

To ensure that the registration process is completed by the deadline, and mail owners can participate and earn postage credits based on their growth over registered postal FY2023 baselines, we are recommending mail owners allocate up to 30 days to attain baseline concurrence. 

As a reminder –

  • Registration for the First-Class Mail and Marketing Mail Growth Incentives is to be done in the Mailing Promotions Portal, accessed through the Business Customer Gateway.
  • Once registration is initiated, a Service Request (SR) is opened and all communications between registrant and USPS need to occur within the Service Request.
    • This streamlines communication, allowing easy access across the organization in a centralized location.
  • Registrants should promptly review the baseline volume and associated CRIDs shown within the registration Service Request – accessible in the Related Tab.
    • If the volume and CRID information matches the mail owner records, the registrant should click on the “I agree” button to complete the registration process.
    • If the information does not match, or the mail owner would like to discuss further, they should click the “I Disagree” button in the SR. 
  • Discussions can take time to investigate and review data to reach consensus among all parties.  Any baselines not agreed upon, and registrations not completed, by June 30th will be ineligible to participate.

Detailed information including Frequently Asked Questions, Terms and Conditions, and recorded presentations are available on PostalPro in First Class Mail and Marketing Incentives under “Resources” Link:  First-Class Mail and Marketing Mail Incentives | PostalPro (usps.com)

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I am especially motivated to take time to draw attention to Vince. In two instances, we potentially faced loss of product – significant loss, but thanks to everyone’s efforts, most notably Vince’s, we ended up with minor re-work and zero loss of stock. He’s patient and thorough, knowledgeable and resourceful. And he’s patient – A Big Plus when dealing with me. Long story short, the guy was able to not only produce a solution, but to prove to me the veracity of it. I hung up the phone saving thousands of dollars in catalog stock, not lost but salvaged, and my department had to spend just a wee bit of time on job re-work (which I was happy to do, all things considered). But I also hung up with a peculiar urge to write about Vince, incongruent as that may be since I rarely am moved to write letters of this sort. So… In a time of crisis, Vince was a terrific asset and ally. If I were his boss, I’d attempt a merit raise authorization, he was that exceptional.
H.D., Shawnee Mission, KS