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AccuZIP User Group Conference

AccuZIP User Group Featured Speaker Nicki Crowell

Data  & Mailing Specialist
MLI Marketing Solutions


About Nicki:

Nicki Crowell is the Data and Mailing Specialist at MLI, Marketing Solutions in Tampa, Fl. She has been with MLI for 12 years now and in the digital printing/direct marketing industry for 31 years. Throughout that time she has worked in almost every facet of the direct mail industry. Starting in digital printing in the late eighties (yes, with the big hair and all), she moved on to bindery & letter shop and now manages the data and mailing departments at MLI. When she's not immersed in data, she loves root for the Saints or relax with a little Dave Matthews.

Nicki will be presenting the following session at World of AccuZIP

  • Marketing and Mailing with AccuTrace
    • This session is presented by a hands-on everyday AccuTrace end-user! You will learn from a user’s perspective, how AccuTrace can help grow your business, generate more revenue and retain new and existing clients.\n\nThe ability to track mail easily and report these findings to your clients is critical in direct marketing today. Without it, you are flying blind! You will learn how AccuTrace can take your customer service to the next level and how you can effectively market this service to your clients to get them on board!

Download the World of AccuZIP APP (coming soon) or reference the Full Conference Schedule for complete session details, times and locations. 

"AccuTrace is my customer service parachute" - Nicki Crowell

I wanted to take a minute to write accolades for your employee Eric Lambeth. I have been calling on Eric for training and help in the Accuzip software since May and I want you to know that from a client standpoint, he is second to none! Eric has gone way above and beyond in helping me learn and navigate your software as well as helping us through some crazy situations we have encountered. It is clearly evident that he knows this software inside and out. It is also evident that Eric loves the customer and is willing to do whatever it takes to help – he has even answered emails and called me on the weekend to help through some stuff I was unsure of! I cannot express enough how wonderful Eric has been for our organization. I will tell you that I came to this organization with a background in BCC software with plans to transition to BCC software. Eric’s knowledge, guidance, training, and willingness to help at all hours of the day/week has sold me on Accuzip! Your software solution is more user friendly and the support staff far exceeds BCC! I am also looking forward to investigating your other software solutions.
S.M., Elmhurst, IL