Coming Soon: AccuZIP AI After-Hours Support

October 29, 2024

We’re thrilled to share that AccuZIP will soon introduce an AI-powered after-hours support option to further support you when our team isn’t available. But let’s be clear—nothing will ever replace the exceptional, personal, human support that has been the core of AccuZIP for over three decades. Your trusted AccuZIP team, with their knowledge and expertise, will always be our top priority, and this is a promise that will never change.

The upcoming AI support, know as AccuZIP AI Support, is designed to assist outside of our regular business hours as a supplemental resource. It’s a convenient way to get quick answers after hours to commonly asked questions, while our dedicated human team remains here for you during the day. We’re continuously enhancing this AI tool to serve you better, but it may not always have the perfect response—so please feel free to share any feedback as you give it a try!

Stay tuned—AccuZIP AI support is expected to launch in early 2025. We can’t wait to provide you with this exciting new resource while we continue to focus on what we do best: delivering the personalized support you know and trust.

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I Just wanted to let you know we are in the Postal Fort Worth Texas Division and I received a call from someone in their office today wanting to ask me some questions. He asked if I understood about the changes with the move update starting for this month, then he asked me what software we were using. I explained to him that we have been using AccuZIP Software for the last 20 years and I thought you were the #1 in the United States. I told him that you were the only software displayed in the Postal Section of the Smithsonian Institute. He asked me if I had to manually change the updated addresses and I told him no that the Software did it for us and I could print a report showing the old address and the new address. He told me out of 32,000 names that were updated only 3 were wrong and he just wanted to call me to see what Software we were using. Thanks for such good software and support from your company over the past 20 years.

C.K., Wichita Falls, TX