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Tech Notes

Error: "Your Selection Contains Only 0 Records" When Presorting

If you are getting an error message when presorting that states, "Warning! Your selection contains only 0 records!", check the following items.

  1. Make sure you have enough valid records to presort.
    1. From the Select menu, choose Show>Deliverable.
    2. A count will display at the bottom of the screen. You need over 200 valid records for Standard Class and over 500 valid records for First Class.
  2. The ZIP field must be 10 characters wide in order to fit the zip and the +4.
    1. From the Edit menu, choose Fields.
    2. Click on the ZIP field and change the width to 10.
    3. Click OK, then click Yes when prompted to make structure changes permanent.
    4. Re-validate the list.
  3. Make sure you have Validated your records and added the status information.
    1. From the Special menu, choose Validate Records.
    2. Check the box, 'Record Status' under Output.
    3. Click Validate.
  4. Make sure the Status information is in a field named Status_.
    1. From the Edit menu, choose Fields.
    2. Scroll through and make sure you have a field named Status_.
    3. If the field is named something else, such as status without the underscore, click on it and change the name.
    4. Click OK, then click Yes to make structure changes permanent.

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I wanted to take a minute to write accolades for your employee Eric Lambeth. I have been calling on Eric for training and help in the Accuzip software since May and I want you to know that from a client standpoint, he is second to none! Eric has gone way above and beyond in helping me learn and navigate your software as well as helping us through some crazy situations we have encountered. It is clearly evident that he knows this software inside and out. It is also evident that Eric loves the customer and is willing to do whatever it takes to help – he has even answered emails and called me on the weekend to help through some stuff I was unsure of! I cannot express enough how wonderful Eric has been for our organization. I will tell you that I came to this organization with a background in BCC software with plans to transition to BCC software. Eric’s knowledge, guidance, training, and willingness to help at all hours of the day/week has sold me on Accuzip! Your software solution is more user friendly and the support staff far exceeds BCC! I am also looking forward to investigating your other software solutions.
S.M., Elmhurst, IL