Understanding Service Type ID's (STID's)

I’m influenced and impressed by the AccuZIP support personnel you have. We had setup issues on Friday and I was jamming things through my mail department and wanted to be able to use AccuTrace THAT DAY. It was important for my client. As a result I phoned support and spoke to a wonderfully pleasant woman who was extremely knowledgeable, polite and helpful. Donna whom I believe lived in Georgia was the representative. She is a treasure.