Monitor Window Getting Stuck

Use this forum for any questions regarding our change of address module

Moderators: Chrissy, Steve, Terry, Donna, Dave, Eric, MartyH, Kristen, Geoff, Vince

Post Reply
Kristen
Moderator
Posts: 726
Joined: Wed Sep 20, 2006 3:46 pm

Monitor Window Getting Stuck

Post by Kristen » Fri Apr 27, 2012 8:11 am

If the Monitor iNCOALink window is getting stuck and not closing, try the following:

-Close out of AccuZIP6 5.0 (you may have to force quit through the Windows Task Manager)
-Browse to your Program Files\AccuZIP6 5.0\iNCOALink folder
-Delete ALL of the FILES out of that folder (do NOT delete any of the subfolders)
-Rerun your database through CASS and NCOALink and the process should complete normally

Post Reply