Container Tags printing gibberish except for Barcode

Printing postal or non postal reports, container tags, address labels, addresses on the mailpiece, and PDF's of reports.

Moderators: Chrissy, Steve, Terry, Donna, Dave, Eric, MartyH, Kristen, Geoff, Vince

Post Reply
User avatar
Posts: 1910
Joined: Tue Sep 19, 2006 3:29 pm

Container Tags printing gibberish except for Barcode

Post by Eric » Tue Oct 21, 2008 9:54 am

Issue: Printing Container Tags to PDF prints the Barcode perfect, but all of the other Text lines “sometimes” print gibberish.

Reason: An Arial Font Conflict has occurred.

If you Edit C:\Program Files\AccuZIP6 5.0\iPresort\Reports\TRAYTAGC.LBX, click once on the Top Text Box line, select Format|Font…, you will notice that the “Arial” font is a “Printer” font and NOT a TrueType Font. This occurred because the User installed new Open Type Library fonts that “replaced” the Standard Microsoft “TrueType” fonts. Thus, the Font Conflict.

Resolution: Edit the Container Tag Template and change ALL “Arial” fonts (this is all boxes in header and detail with the exception of the Barcode itself) to a “TrueType” font, like Franklin or Calibri, or any like “TrueType” font.

Resolution (Preferred): Install the Microsoft True Type – Arial Font Family.
Chat with an AccuZIP6 technician weekdays from 7-4 PST with AccuZIP6 Live Online Support

Post Reply