Support Central

Contact an AccuZIP6 Technician

	Live Chat Support
	Enter the AccuZIP6 Live Online Support Room during normal business hours, where technicians await your questions. There's no waiting in the AccuZIP6 Live Online Support Room!

	15 Minute Response - Email Support
	Guaranteed 15 minute response on all emails sent to support@accuzip.com. Questions about the NCOALink™ service can be sent to ncoalink@accuzip.com.

	15 Minute Response - Toll Free Fax Support
	Guaranteed 15 minute response on all faxes sent to the AccuZIP6 Toll Free Fax Line: (877) 839-6531

	Telephone Support
	Fast, personal service with friendly, knowledgable AccuZIP6 technicians. Get through to a technician right when you dial the Support Line! (805) 461-7300.

	iSite Support via GoToAssist
	An interactive support tool that allows AccuZIP technicians to see your computer via an Internet connection and Web browser.

	AccuZIP6 Community Forum Message Board
	Discuss AccuZIP6 and the direct mail industry in general, and get help and suggestions from other users as well as AccuZIP6 staff. A great way to learn without needing to ask a single question.

Resources

	AccuZIP6 Technotes
	Technotes are a great way to get step by step instructions to some of the more common How-To questions that customers ask the AccuZIP6 technicians during phone calls, emails, and in the Live Online Support Room.

	AccuZIP6 Commands Source
	Database manipulation, ie. correcting data entry errors, adding information to your database, etc., can be sped up considerably by utilizing the powerful Command feature of AccuZIP6. Visit the Command Source for a list of commonly used commands.

	AccuZIP6 Software Updates
	All program updates can be downloaded at no cost to AccuZIP6 subscribers.