Customer service, support and quality are synonymous with AccuZIP Inc. 2007 should be the year that you consider taking a serious look at the new AccuZIP6 5.0 postal software product for many reasons.
AccuZIP6 5.0 is GOLD PAVE™ Certified and CASS Certified™ by the United States Postal Service®, giving you a complete, turnkey, postal software product with all the tools needed to perform address correction, clean mailing lists, database management, variable data printing, unlimited access to change-of-address information, powerful duplicate detection and merge/purge capability and virtually all presort options so that you can attain the lowest possible postal rates, right from your desktop. With AccuZIP6 5.0 you can fully automate the entire software product using our exclusive Script Monitor feature which allows you to setup the software to monitor an unlimited number of folders on your computer or local area network and then begin processing those files automatically as they appear.
Thousands of customers appreciate the many features and dedicated support of the AccuZIP6 direct mail software product. Many companies in the postal software industry have lost focus on what we at AccuZIP Inc. consider the most important part of our business, the support.
“I've been getting unsolicited comments from clients about your support. They are saying things like, 'Without doubt, the finest software support that I have ever received'. Keep up the good work!”
Dealer, Silver Spring , MD
“I am the CIO of a $30 million company. I deal with numerous software vendors... I rate every vendor I work with... Factors in my rating includes and are not limited to service, timely support, courtesy and competitive pricing. Accuzip is at the top of my chart on every factor.”
C.V., Rocklin , CA
"I have been through several companies along the way and have always insisted they switch to your product. The product is exceptional, but that is only part of the reason, your support is unparalleled by any support I have received from any other software company I have dealt with, including non postal software."
D.K., Ballwin, MO
“Just wanted to tell you again how wonderful the customer service has been with your company! It’s such a rarity these days that it deserves to be praised"
R.J., Los Angeles, CA
“I can't believe how excellent your support is. The last disaster you rescued me from was one that a programmer had told me had no answer that he knew of. Well, you know more than him! I emailed you on a Saturday and you had the problem solved by Monday morning!”
C.P., Houston , TX
At AccuZIP Inc., technical support is more important than new sales. Since 1992, our philosophy from the first day has been to first take good care our existing customers before acquiring new customers. When you invest your money and buy postal software, you should demand expert and courteous technical support.
Throughout our 15-year history, AccuZIP Inc. has always offered quality products, backed by excellent support, at a fair price. Over the years we have developed new products and services to help our customers get their mail delivered to the right person in a timely manner. AccuZIP Inc., through its flag-ship AccuZIP6 postal software product offers an integrated solution to its customers with unlimited access to change-of-address information for one flat annual fee.
Through our AccuMUV service, AccuZIP6 users can now access our Licensed NCOALink™ system, which gives our users unlimited change-of-address (COA) processing for only $795 annually. NCOALink contains approximately 60 million permanent change-of-address records filed with the United States Postal Service® in the last 18 months by customers who want their mail forwarded to their new address. The NCOALink service is seamlessly integrated into the AccuZIP6 postal software product. This allows users to securely and confidentially process an unlimited number of names and addresses through its Licensed NCOALink system 24 hours, 7 days a week. See our NCOALink page for more information.
Unlike other Licensed NCOALink vendors that charge a minimum setup fee and separate usage fee, AccuZIP Inc. offers unlimited processing to its AccuZIP6 users for only $795 annually. Using AccuZIP6 can save your business thousands of dollars annually in list processing fees alone.
Businesses that mail at First-Class™, Periodical or Standard Mail® rates and use a competing postal software product to CASS™ process, Presort and print their names and addresses should seriously consider taking a closer look at the AccuZIP6 postal software product. By using AccuZIP6 with the integrated NCOALink feature, your business may have a significant competitive advantage over your competition. The Licensed NCOALink system is updated weekly with new information so that your name and address data is always up-to-date, before you mail.
AccuZIP6 users can upgrade to AccuMUV48 to process “legacy” lists and add ANKLink™ , an enhancement to the existing 18 month NCOALink process. The existing 18 month NCOALink process provides change-of-address information for moves that have occurred in the past 18 months. ANKLink will enable you to acquire an additional 30 months of change-of-address information. The ANKLink data will not return the new address, but will flag every move that has occurred in months 19-48, along with the move effective date, return code, and match type.
ANKLink will allow you and your clients to make informed decisions regarding a specific name and address. If the data indicates the customer has moved in months 19-48, the mailer may choose to suppress the records from the list. Otherwise, the mailer could attempt to determine the actual new address by seeking the services of an NCOALink Full Service Provider licensee. ANKLink has the potential to considerably reduce the production of UAA (undeliverable as addressed) mail, which reduces preparation and postage costs.
With AccuMUV48 you can now receive the same move effective date, return code, and match type for all moves that have occurred in months 19-48, just as you would from an NCOALink Full Service Provider Licensee. Any move that occurred in months 19-48 that has a new address on file is flagged in your database so that those specific records can be sent to an NCOALink Full Service Provider licensee for the new address information if you desire. Otherwise, you can suppress the records from your database so that you do not mail to the known moves!
Think about the potentially thousands of dollars you could save in processing fees alone on legacy lists if you first process each list through our Licensed NCOALink with ANKLink unlimited access service using the new, integrated AccuMUV48. See our ANKLink page for more information.
There are many ways to get expert help with AccuZIP6 postal questions, printing questions, database management questions or virtually any question related to the mailing industry.
See the AccuZIP6 Support Page for more information.

Enter the AccuZIP6 Live Online Support Room during normal business hours, where technicians await your questions. There's no waiting in the AccuZIP6 Live Online Support Room!

Guaranteed 15 minute response on all emails sent to support@accuzip.com. Questions about the NCOALink™ service can be sent to ncoalink@accuzip.com.
Guaranteed 15 minute response on all faxes sent to the AccuZIP6 Toll Free Fax Line: (877) 839-6531
Fast, personal service with friendly, knowledgeable AccuZIP6 technicians. Get through to a technician right when you dial the Support Line! (805) 461-7300.
An interactive support tool that allows AccuZIP technicians to see your computer via an Internet connection and Web browser.
Discuss AccuZIP6 and the direct mail industry in general, and get help and suggestions from other users as well as AccuZIP6 staff. A great way to learn without needing to ask a single question. See www.accuzip.com/forum for more information.
If you’re tired of paying per incident technical support fees, NCOALink per record processing fees, rush fees just to get a list processed through NCOALink the same day you submit it, or your postal software does not support certain presort options like Palletization, Multiple Drop Shipment, Bound Printed Matter or Custom Market Mail, just to name a few, then maybe you should consider switching to AccuZIP6. Please visit www.accuzip.com/products to setup a free live demonstration of AccuZIP6, or call 800-233-0555.
AccuZIP Inc. is a nonexclusive Limited Service Provider Licensee of the United States Postal Service® (USPS®). Its product and service prices are neither established, controlled, nor approved by the USPS. The following trademarks are owned by the United States Postal Service: USPS, NCOALink, United States Postal Service, CASS, PAVE, CASS Certified. Go to accuzip.com for more information and a list of current certifications and options. |