Cisco Security Agent Service and AccuZIP6

Technical information that doesn't fall into any of the other categories in this forum.

Moderators: Chrissy, Steve, Terry, Donna, Dave, Eric, MartyH, Kristen, Geoff, Vince

Post Reply
User avatar
Eric
Moderator
Posts: 1898
Joined: Tue Sep 19, 2006 3:29 pm
Contact:

Cisco Security Agent Service and AccuZIP6

Post by Eric » Fri May 14, 2010 9:56 am

I found some information regarding the “leventmgr.exe” at http://www.file.net/process/leventmgr.exe.html and at http://forum.soft32.com/windows/service ... 77085.html

I found information on the Cisco Security Agent Service at http://www.cisco.com/en/US/docs/voice_i ... ml#wp45363
Cisco Security Agent Service Must Be Disabled for Specific Tasks
The Cisco Security Agent service must be disabled and stopped in the following situations:

• Before you install any software on a server on which Cisco Security Agent for Cisco Unified MeetingPlace is installed.

• Before you upgrade any software on a server on which Cisco Security Agent for Cisco Unified MeetingPlace is installed. This also applies to automatic upgrades (for example, installing service packs by using group policy objects or custom scripts). Cisco Security Agent for Cisco Unified MeetingPlace allows supported antivirus applications to automatically download and install upgrades to antivirus components.

• Before you add, change, or delete values in the Windows registry.

• Before you change Windows system or boot files.

When you disable and stop the Cisco Security Agent service, you must re-enable and start it before it can monitor the server again.

For instructions on disabling and re-enabling the service, see the "Disabling and Re-enabling the Cisco Security Agent Service" section.

It is important that you know, each time you PRINT from AccuZIP6, the Windows Registry value is changed. Make sure the Cisco Security Agent Service does not block this action.

Registry Entry is at:
HKEY_CLASSES_ROOT\CDIntfEx.CDIntfEx.4
HKEY_CLASSES_ROOT\CDIntfEx.Document.4
Chat with an AccuZIP6 technician weekdays from 7-4 PST with AccuZIP6 Live Online Support

Post Reply